Every product in Reyoli is available as long as not marked “Sold Out”. If the product is already sold out or out of stock, and if it will be restocked, you can ask to receive a notification email when the product is already available. You can also follow our Instagram @reyoli.id to receive information about restock.
We will always keep our system well working in order to give you better services. If accidentally you order an item that’s out of stock, it will be canceled and you will be informed via email or phone. If your product has been canceled and you’ve paid, you will be given the option to choose another product or to receive your money back.
Any purchase which is already “packed” or “shipped” cannot be cancelled. Reyoli affords the Item Return only if the items are incorrect. For more details, please read the Item Return policy below.
Payment shall be made within a maximum of 1x24 hours after customer/buyer booked the item at Reyoli (checkout). If buyer has not made payment within the mentioned time, the transaction will be automatically canceled, and the items are returned to the system. Closing payment on Reyoli is made within a maximum of 2 hours after the buyer confirms the money transferring on working hours and working days.
Once we receive your payment, we will confirm your payment and your status order will be set to “Confirmed” within a maximum 2 working hours on working days.